Shipping policy
We process orders within 2– business days (excluding weekends and holidays). Once your order has been processed, it will be shipped.
Shipping Times
Estimated delivery time is 7–13 business days after shipment. Please note that these are estimated timeframes and may vary depending on your location and external factors.
Free Shipping
We offer free shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 days for tracking information to update.
Delays
We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances such as weather conditions or high demand periods.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Processing Delays
During high demand periods, processing and shipping times may be slightly delayed.
New Collections and Designs
In our constant pursuit of innovation, certain models from our newest collections may require a preparation period beyond the standard estimated time. This is due to the rigorous inspection and quality control protocols we apply to our latest releases, ensuring every piece meets our standards of excellence. We appreciate your understanding and patience when purchasing the newest additions to our line.